Effective Date: October 2023
Welcome to ticketssanantonio.com ("the Website"). We value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our site. By using the Website, you agree to the practices described here.
Our policy covers the collection of information from visitors, ticket purchasers, and users of our services. It does not apply to third-party websites or services linked to or from our site. We reserve the right to update this Privacy Policy periodically, and will notify you of material changes via prominent notices on the Website or email communication.
When you purchase tickets or communicate with us, you may provide personal details such as your name, email address, and payment information. While browsing the site, you are generally able to do so anonymously; however, certain features require account creation and data submission.
We do not directly process or store credit card details. Payment is handled securely through trusted third-party payment processors. By submitting your contact information, you consent to us and our partners contacting you via email, phone, or SMS for transactional or promotional purposes.
We may collect technical information like your IP address, browser type, device information, access times, and pages viewed. Cookies and similar technologies help us analyze site usage and improve your experience.
Your personal data is used to process ticket orders, manage accounts, and respond to inquiries. In some cases, third-party ticket sellers or service providers may access relevant information necessary to fulfill your requests.
We may send you updates about our services, special offers, or upcoming events. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or replying STOP to SMS messages.
To deliver tickets or handle disputes, we may share relevant details with partners or comply with legal obligations if required by law or legal process.
We implement measures to detect and prevent fraudulent activities. If suspicious activity is identified, we may share information with law enforcement authorities.
Services such as payment processing and customer support are provided by trusted third parties bound by confidentiality agreements. Their use of your data is limited to the purposes specified herein.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to new ownership, subject to this Privacy Policy.
By providing your contact details, you agree to receive transactional and promotional messages. You can manage your preferences or opt out at any time.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request deletion of your data at any time, subject to legal obligations.
We use cookies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. Cookies are small data files stored on your device, which help us remember your preferences and improve site functionality.
You can configure your browser to block or delete cookies. Disabling certain cookies may limit some features of the Website. We partner with third-party analytics and advertising providers, such as Google and others, who may collect data about your interactions to improve ad relevance.
We adopt reasonable security practices to protect your personal data from unauthorized access, alteration, or disclosure. However, no internet transmission or electronic storage is entirely secure, so please exercise caution when sharing sensitive information.
The Website is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If we become aware of such data, we will delete it promptly.
You have rights to access, correct, or delete your personal data. To exercise these rights, contact us at the email provided or use the designated request forms on our site. You may also opt out of marketing communications at any time.
If you wish to submit a data access or deletion request, please email us at [email protected] or use our online request form. We will respond within the timeframe specified by applicable laws.
For questions, concerns, or to make privacy requests, please contact us at [email protected].